Trusted Argo CD Support Partner for Scaling Enteprises

Keep your Kubernetes GitOps production ready with 24*7 commercial Argo CD support.

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Trusted by leading companies

Argo CD Professional Service Provider
InfraCloud is the first Kubernetes partner in India & Kubernetes Certified Service Provider (KCSP) for providing enterprise-grade Argo CD services.

Argo CD Commercial Support & Professional Services

InfraCloud offers 24*7 Argo CD support, including continuous monitoring and maintenance of your Argo CD setup. Our team of experts will quickly catch and resolve Argo CD issues to keep GitOps in motion, enabling you to deploy applications with confidence and speed.

100+

Companies of all size trust us as their partner

70%

Engineers with industry recognized certifications

7+

Years in development

4

Offices worldwide

 24*7 Support

24*7 Support

Be it night or day, we are 24*7*365 available to support your Argo CD emergencies (P1 & P2).

 Unlimited Incidents

Unlimited Incidents

Unlimited priority support for any emergencies without fear of running out of support.

 Secure Updates

Secure Updates

Regularly checking and installing Argo CD updates to keep the business secure.

 Regular Monitoring

Regular Monitoring

Application health and performance monitoring to quickly diagnose and resolve issues.

 Consistent Apps

Consistent Apps

Maintaining Complex workflows and application dependencies for application consistency and version control.

 Scalable Apps

Scalable Apps

Defining the desired state of your application in Kubernetes manifests for automated deployments at scale.

 Secure Access

Secure Access

Authentication with OAuth and LADP, role-based access control, and K8s secrets for security.

 High Uptime

High Uptime

Handles higher volumes of traffic and provides greater resilience in the event of hardware failures.

Professional Argo CD Support Tiers

Support Tiers

Standard

Standard

Enterprise

Enterprise
Support Model
Business hours
24*7
Support Ticket Portal
True
True
Number of Tickets per Month
5
Unlimited
Number of Named Contacts
1
3
Dedicated Private Slack Channel
True
True
Managed Install/Upgrades
False
True
Security Patching
False
True
Design Assistance
False
True
Training
False
True

Argo CD Service Cycle

#01

Report

Connect with the InfraCloud team via Slack or Jira ticket, based on the incident’s severity. Refer to the support matrix for guidance

#02

Acknowledge

We’ll address the Argo CD issue and assign a dedicated engineering team to it.

#03

Solution

Our Argo CD experts will conduct a thorough audit of the issue and develop a detailed plan to resolve it.

#04

Collaboration

We’ll collaborate with your team, either to implement our plan to resolve the issue or to guide your team in resolving it themselves.

#05

Resolution

After a successful resolution, we will close the ticket, providing you with complete transparency.

Argo CD Commercial Support Model

Support Medium Description
Technical Support 24*7 for severity 1 & 2 incidents; business days (US) for severity 3 & 4 incidents.
Support Channel Web Portal (Jira Service Management).
Audio/Video calls for severity 1 & 2 incidents, after triaging the issue.
Dedicated Private Slack Channel to resolve issues.
SLA Based on the incident severity (mentioned below).
Business hours (P3-P4) 9 AM - 6 PM EST (customized as per customer business hours)
Service Level Production Support Description Severity 1 Severity 2 Severity 3 Severity 4
Response time InfraCloud initial response after customer files initial request. 1 hour 2 hours 1 business day 2 business days
Ongoing response time Subsequent responses. 2 hours 4 hours 1 business day 2 business days
Resolution time Time from the incident created to the resolution. 6 hours 2 days 5 days 15 days

We Open Source

We believe open source enables anyone to create technologies for a better tomorrow. We have been constantly contributing to various CI/CD projects including Argo CD and leveraging them for our clients’ unique needs.

Sneak peek at our OSS contributions

We Open Source

Argo CD Support Experts, Keeping it Production Ready 24*7

Schedule a call with one of our experts (absolutely no strings attached).

Trusted by 100+ companies worldwide


Got a question around Argo CD Support?

The Argo CD support team will reach out to you within few hours once you submit the incident report. If you report P1 severity issue, our engineers will be working to solve the Argo CD issues from the first hour.
The team is available 24x7x365. The support engineers work in various shifts, so Argo CD experts are always available to help as per your support tier model & incident severity.
Our InfraCloud engineers have been working with ArgoCD since the early days, developing in-house tools for monitoring and setting alerts to ensure the health of your CD pipeline.
Yes, we will provide support for integrating Argo CD with other tools and technologies. Our engineers hold CNCF certifications in Kubernetes, Helm, Chef, and DataDog, among other cloud-native technologies. We are partners and have extensive experience with all the major cloud providers including Azure, AWS, and Google Cloud.
We rigorously test each ArgoCD update on a dummy architecture, carefully verifying it before deployment to the production environment. Our review team ensures that updates meet our high standards before release, so you can be confident they won’t impact your application’s performance.

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