Site Reliability Engineering (SRE) Consulting Services
Helping companies adopt SRE right from the roadmap, building best practices to successful SRE implementation.
Trusted by leading companies
Why Site Reliability Engineering (SRE) Consulting Services?
Accelerate Product Delivery & Feature Releases
Instill Stability in Production Environment
Observability & Monitoring Stack Management
Complements DevOps Functions (e.g. CI/CD)
Provisioning & Managing IT Infra using Automation
Better Cost Optimization & Capacity Planning
Kubernetes Cluster & Storage Management
Security & Governance
Our Site Reliability Engineering Consulting (SRE) Services Capabilities
Accelerating your Site Reliability Engineering adoption with the help of SRE Experts - right from roadmap to implementation.
SRE and DevOps Advisory
- -> Our SRE experts will carry out assessments and work closely with system administrators, build engineers, application architects, and development leads to understand the current tooling, automation, infrastructure, and observability of your system.
- -> The team of consultants help you create the tool adoption roadmap in line with the industry best practices to address the pain points.
- -> The SRE experts help you with benchmarking the SLO and SLI.
- -> Set up and implement error budgets and error budget policies.
- -> Our engineers are trained to follow the best practices in SRE.
SDLC Automation, Managing Infrastructure and Apps Deployment
- -> Our team of expert consultants automate the provisioning of hybrid and multi-cloud infrastructure resources.
- -> Speed up the application development and delivery by adopting CI/CD.
- -> The SRE experts help you with progressive delivery adoption for cloud native applications.
- -> Our team can you help you with multi-cloud, Kubernetes and other container orchestration technologies with emphasis on configuration management, service discovery, deployment patterns, auto-scaling, and container operation.
Observability and Continuous Monitoring
- -> SRE experts streamline the monitoring process of cloud-based applications and services.
- -> Implement health checks across your entire IT infrastructure and application services.
- -> Generate actionable in-depth reports to improve performance.
Debugging and Remediation of the Issues
- -> We help you setup the process to handle on-call and emergency support while maintaining the operational runbooks.
- -> Sound Linux/Unix know-how and comprehensive troubleshooting practice.
- -> Conduct detailed post-mortems on production issues.
Disaster Recovery
- -> Automate the protection of your containerized applications with Kubernetes-optimized cloud native disaster recovery.
- ->Design Chaos experiments to test the resilience of the production environments.
Security, Governance & Cost Optimization
- -> Maintain compliance status like the GDPR or PCI DDS while working on the public cloud.
- -> Conduct security audit to identify and fix the gaps to improve the overall security posture.
- -> Accurate capacity planning(rightsizing).
- -> Manage capacity with focus on cost analysis, reduced expenses, and cost management.
Training for SRE Engineering Best Practices
- -> We help you build self-sufficient teams by training them on SRE best practices.
- -> We enable the teams to understand how SRE related to DevOps and what business benefits come with the use of SRE.
- -> We will be creating training docs and helping build a knowledge base for the SRE practices.
We Understand the Nitty-Gritty!
Gain leverage with our proven artificial intelligence expertise & industry exposure. Working with 100+ clients, we know the criticalities, compliances & the importance of getting things right in the first go. Be it an enterprise with datacenters across the world or a rapidly scaling startup, we got it covered!
Technology, SaaS & Internet
Focus on integrating AI within your SaaS on the top of the cloud built for AI while we build & manage your GPU server for performance.
Energy, Oil & Gas
Modernize your system to streamline inspections, better resource monitoring, visualize data, and reduce operational costs.
Healthcare
Leverage the power of cloud GPU instances to process patient data at speed to adapt to the rapidly evolving healthcare demands.
Travel & Hospitality
Delight your customers with seamless operation & instant updates using cost-effective, flexible, and scalable system.
We Open Source
Open SourceWe believe open source enables anyone to create technologies for a better tomorrow. Our SREs have been constantly presenting sessions at various cloud native events and meetups and leveraging OSS tools for our clients’ unique needs.
Sneak peek at our OSS contributions
We Open Source
Looking for Support with SRE Implementation?
Our team of experienced SRE consultants will help you optimize reliability, performance,and efficiency using the latest tools and SRE best practices.
Why choose InfraCloud for SRE Consulting Services?
Certified Developers
170 in-house engineers, including 4 CKS, 51 CKA & 19 Certified Kubernetes Application Developers (CKAD).
Domain Expertise
Implement the SRE best practices that we have learned while working with 100+ clients.
First Mover Advantage
Partner with the first Kubernetes service provider in India and second in APAC.
Training
Our training focuses on building knowledge of core concepts with practical experiences.
CNCF Certified Provider
InfraCloud is a proud CNCF Silver Member, and Kubernetes Certified Service Provider (KCSP).
Expand Easily
With InfraCloud, easily scale up the team of engineers without the hassle of hiring or training.
Team with a Diverse Set of Technical Expertise
While working with more than 100+ customers, our CNCF certified consultants have gotten well versed in:
Get the Right SRE Skills in Minutes, Not Days
No more trial and error. Select SRE pros with skills that align perfectly with your project.
Beginner
Knowledge & Understanding
- Basic understanding of Istio architecture, control and data plane components, and service mesh concepts
- Familiar with basic traffic management and security features
Skills
- Can install Istio on a Kubernetes cluster, configure basic components, and manage traffic using virtual services and destination rules
- Sets up mutual TLS and RBAC policies, and configures basic telemetry features
Performance
- Successfully deploys Istio for simple use cases, manages basic traffic routing and security policies, and resolves common issues related to installation and configuration
Practitioner (Everything in Beginner plus)
Knowledge & Understanding
- Detailed knowledge of Istio architecture, advanced traffic management features, and security configurations
- Comprehensive understanding of telemetry, observability, and integrations with external systems
Skills
- Configures Istio for high availability, implements complex traffic management scenarios, and sets up advanced security features
- Customizes telemetry setups and integrates with external monitoring and logging systems
Performance
- Manages and scales Istio in large environments, implements multi-cluster deployments, diagnoses complex issues, and optimizes Istio configurations for performance and security
Expert (Everything in Practitioner plus)
Knowledge & Understanding
- Mastery of Istio's internal mechanisms and custom solution design
- Deep understanding of advanced security configurations and active contributions to the Istio community
Skills
- Designs and implements advanced Istio configurations, develops custom extensions and plugins, and conducts detailed performance tuning
- Implements advanced security features and compliance measures
Performance
- Leads large-scale Istio deployments, establishes best practices, mentors teams, and drives innovation and thought leadership in Istio deployment and usage
Beginner
Knowledge & Understanding
- Infrastructure as Code (IaC): Understands the basics of IaC and Terraform’s role in creating, managing, and provisioning infrastructure
- Installation: Familiar with downloading and installing Terraform, understanding basic command-line interface (CLI) usage
- Terraform Files: Understands the structure of main Terraform files such as main.tf, variables.tf, providers.tf, and terraform.tf.
- Backend Configuration: Basic knowledge of configuring the backend with providers like AWS S3 and DynamoDB for state management
- Configuration Language: Basic familiarity with providers like AWS, Azure, and null providers; understands key concepts like resources, data, and variables
- Coding Standards: Basic coding practices, including the use of local variables
Skills
- Installation: Installs Terraform on local systems and uses CLI commands to initialize and apply Terraform configurations
- File Management: Creates basic Terraform files and uses Terraform commands (init, plan, apply)
- Backend Configuration: Configures simple backends in AWS (S3 for storage, DynamoDB for state locking)
- Basic Queries: Runs basic queries on resources using terraform state list
- Coding Standards: Implements basic coding practices, using local variables effectively to maintain clarity in configurations
Performance
- Deployment: Successfully deploys basic infrastructure setups using Terraform in a development environment
- State Management: Manages simple state files and locks state in backend storage
- Configuration: Demonstrates a basic understanding of creating infrastructure resources and variables in Terraform
- Documentation: Documents basic configurations and usage instructions for beginner-level projects
Practitioner (Everything in Beginner plus)
Knowledge & Understanding
- Reusable Code: Understands modularity and reusable code principles; proficient in using loops, modules, and conditions in Terraform
- Remote State Management: Knowledgeable in managing state files remotely, pulling/pushing state files as required
- Providers and Functions: Advanced understanding of null providers, local providers, and functions (e.g., string, numeric functions, collection functions)
- Kubernetes Integration: Understands how to deploy Kubernetes resources using Terraform
- Upgrades and Security: Knowledge of upgrading Terraform and securing sensitive data
- Targeted Resource Management: Able to identify and apply changes to specific resources
Skills
- Modular Design: Creates reusable Terraform modules for complex deployments
- Remote State Management: Configures and manages remote state, enabling collaboration on Terraform projects
- Advanced Functions: Uses functions for string manipulation, numerical operations, and encoding data
- Kubernetes Deployment: Uses Terraform to manage Kubernetes clusters and resources
- Version Control and Security: Implements version control for Terraform configurations and uses secrets management tools to secure sensitive data
- Resource Targeting: Manages targeted changes to specific resources to optimize deployment
Performance
- Resource Targeting: Manages targeted changes to specific resources to optimize deployment
- Reusable and Scalable Code: Designs Terraform configurations that are modular and reusable for medium-scale deployments
- Security Compliance: Secures sensitive data and follows best practices for managing secrets
- Intermediate Troubleshooting: Diagnoses and resolves mid-level issues related to configuration errors, state management, and performance optimization
Expert (Everything in Practitioner plus)
Knowledge & Understanding
- Scalable Architecture Design: Deep understanding of Terraform design patterns for large-scale deployments; organizes projects with reusable and scalable directory structures
- Automation and Testing: Proficient in automating infrastructure lifecycle processes and integrating Terraform with CI/CD pipelines (e.g., GitHub Actions, CircleCI)
- Advanced Tools: Knowledge of advanced tools like Terragrunt for DRY principles and Terraform Cloud for managing deployments at scale
- Testing and Validation: Expertise in using testing tools like Terratest and checkov for validating Terraform configurations
- Community Contributions: Actively contributes to the Terraform community through documentation, code, or thought leadership
- Compliance and Governance: Ensures Terraform configurations comply with organizational standards and regulatory requirements
Skills
- Architecture Design: Creates and manages complex Terraform projects that scale and adhere to industry best practices
- Automation Integration: Automates the deployment and lifecycle management of infrastructure using CI/CD tools and Terraform Cloud
- Testing and Compliance: Uses tools like Terratest and checkov for configuration testing and ensures compliance
- Customization: Develops custom Terraform modules, integrations, and scripts to meet advanced requirements
- Incident Response and Troubleshooting: Resolves the most complex issues related to large-scale infrastructure, security, and Terraform state management
Performance
- Efficient and Reliable Deployments: Manages and optimizes Terraform for high-volume, production-grade deployments
- CI/CD Implementation: Integrates Terraform into automated deployment pipelines, ensuring consistent and reliable releases
- Knowledge Sharing: Actively shares expertise with the Terraform community and within the organization
- Compliance Adherence: Implements configurations that meet organizational and regulatory compliance
- Leadership: Provides strategic guidance on infrastructure as code practices across the organization
Beginner
Knowledge & Understanding
- Understand CICD Concepts: Continuous Integration, Continuous Delivery, Continuous Deployment, GitOps concepts, and shell scripting
- Basic Installation and Setup: Install and set up Jenkins, Admin User and Jenkins Plugins
- Groovy Basics
- ArgoCD Basics: Configure ArgoCD in a Kubernetes cluster, deploying and managing applications using ArgoCD, sync options, refresh, prune
Skills
- Create and manage Jenkins jobs: Configure jobs, add parameters, logical input
- Basic Pipeline Usage: Understand pipeline structure, create and run pipelines
- Security and User Management: Create users, manage credentials in Jenkins
Performance
- Deploy basic CI/CD pipelines
- Troubleshoot issues in basic Jenkins configurations
- Manage basic application deployments using ArgoCD
Practitioner (Everything in Beginner plus)
Knowledge & Understanding
- Advanced Job Configuration: Anatomy of the build, Git Clone, build application with Jenkins, capture build artifacts, configure Jenkins jobs to trigger by poll SCM
- Plugin Management: Introduce Jenkins Plugin Model, install and use plugins
- Pipeline Advanced Usage: Approve build stages, use parallel multiple stages, refactor Jenkins pipeline, build triggers, parameterized projects
- Environment and Variables: Create global and custom environment variables in Jenkins
- Jenkins Agents and Integrations: Create and configure Jenkins slaves, build Jenkins Docker agents, integrate script with AWS CLI
- Environment and Variables: Create global and custom environment variables in Jenkins
- ArgoCD Projects: Create and configure projects, define project source and destination, manage project roles, quotas, and limits, set up namespace and cluster scope, use Helm with Argo
Skills
- Develop and manage advanced Jenkins pipelines
- Handle complex build stages and pipeline refactoring
- Configure Jenkins agents for different environments
- Design and manage ArgoCD projects with advanced configurations
Performance
- Deploy and monitor intermediate CI/CD pipelines
- Optimize pipeline performance and execution
- Troubleshoot issues in advanced Jenkins pipelines and ArgoCD deployments
Expert (Everything in Practitioner plus)
Knowledge & Understanding
- Advanced Pipelines and Shared Libraries: Manage build version dynamically, manage releases and artifacts, write shared libraries for pipelines, manage shared libs
- Advanced Security and User Management: Restrict jobs to users using project roles, enable SSO
- Advanced Integrations and Automations: Integrate Ansible and Jenkins, SAST integration, use code coverage tools
- Jenkins DSL: Seed jobs, DSL structure, parameters, SCM, triggers, steps, mailer
- Argo Advanced Topics: Argo workflows, Argo ApplicationSets, Argo rollbacks, Argo Vault Plugin for secrets, Argo multi-cluster setup, enabling SSO for Argo
Skills
- Design and manage scalable Jenkins pipelines
- Implement Jenkins DSL for pipeline automation
- Develop and manage Argo workflows and multi-cluster setups
- Configure advanced security settings in Jenkins and ArgoCD
Performance
- Manage production-grade CI/CD pipelines
- Automate complex workflows and integrations
- Ensure security and compliance in CI/CD processes
- Optimize performance for large-scale deployments using Jenkins and ArgoCD
Beginner
Knowledge & Understanding
- Understands basic GitOps principles and ArgoCD’s role in Kubernetes deployments
- Can navigate ArgoCD documentation and perform basic configurations
Skills
- Performs basic ArgoCD operations such as setting up applications and viewing deployments
- Troubleshoots simple sync and deployment issues
Performance
- Completes tasks with minimal errors
- Communicates effectively and follows guidelines
Practitioner (Everything in Beginner plus)
Knowledge & Understanding
- Comprehends ArgoCD’s architecture and advanced features such as sync policies and health checks
- Understands integrations with other CI/CD tools and Kubernetes resources
Skills
- Manages and customizes applications with ArgoCD, configures advanced sync strategies, and integrates with CI/CD pipelines
- Diagnoses and resolves intermediate issues
Performance
- Works efficiently with minimal supervision
- Contributes to team practices and suggests improvements
Expert (Everything in Practitioner plus)
Knowledge & Understanding
- Mastery of advanced topics such as custom ArgoCD plugins and complex GitOps workflows
- Expertise in scaling, security, and performance optimization of ArgoCD deployments
Skills
- Manages complex ArgoCD setups, customizes controllers, and integrates with diverse CI/CD systems
- Resolves intricate issues and optimizes system performance
Performance
- Demonstrates exceptional efficiency and innovation
- Leads initiatives, mentors team members, and drives operational excellence
Beginner
Knowledge & Understanding
- Basic CI/CD concepts and Jenkins architecture
- Jenkins terminology (pipelines, jobs, nodes)
- Triggers (SCM, schedule)
- Workspace and build artifacts
- Basic backup and restore principles
Skills
- Create simple jobs and pipelines
- Use common plugins
- Configure basic triggers
- Basic parameterization
- Backup and restore Jenkins using standard methods
Performance
- Configure and run basic pipelines
- Utilize plugins
- Set up triggers
- Perform basic backup and restore tasks
- Manage artifacts and workspaces
Practitioner (Everything in Beginner plus)
Knowledge & Understanding
- Pipeline types (Declarative, Scripted)
- Jenkins node management (master/agent)
- Plugin management and customization
- Credentials and secrets management
- SCM integrations (Git, SVN)
- Monitoring and alerting
- Configuration management with Puppet and Chef
Skills
- Create/manage complex pipelines
- Configure nodes and executors
- Manage credentials and secrets
- Use advanced plugins
- Optimize pipeline performance
- Set up monitoring and alerting
- Manage Jenkins with Puppet and Chef
Performance
- Design and maintain complex pipelines
- Manage nodes and scale Jenkins
- Securely handle credentials
- Optimize performance and monitor Jenkins
- Automate Jenkins with Puppet and Chef
Expert (Everything in Practitioner plus)
Knowledge & Understanding
- Jenkins Pipeline as Code
- Advanced security practices
- Performance tuning and scaling
- Job orchestration and dependency management
- Large-scale and multi-tenant environments
- Advanced features (Jenkins X, Blue Ocean)
- Backup and restore strategies
- Monitoring and disaster recovery
- Automation with Puppet and Chef
Skills
- Optimize performance
- Create/manage Shared Libraries
- Implement advanced security
- Manage complex orchestration
- Integrate with enterprise tools
- Backup, restore, and disaster recovery
- Advanced monitoring
- Automate Jenkins management
Performance
- Deliver optimized CI/CD solutions
- Maintain secure and scalable Jenkins environments
- Provide expert guidance
- Manage large-scale infrastructure
- Ensure reliable backup and disaster recovery
- Automate and monitor efficiently
Beginner
Knowledge & Understanding
- Basic CI/CD concepts
- GitHub Actions terminology
- Basic YAML syntax
- Triggers (push, pull request, schedule)
- Job dependencies and conditions
Skills
- Create simple workflowsUse pre-built actions
- Configure triggers
- Use job dependencies
- Debug basic workflow failures
Performance
- Set up and run pipelines
- Use pre-built actions
- Configure basic triggers
- Implement job dependencies
- Resolve workflow issues
Practitioner (Everything in Beginner plus)
Knowledge & Understanding
- Workflow structure and syntax
- Types of actions (JavaScript, Docker, Composite)
- Environment variables and secrets
- Events and triggers (workflow_dispatch, repository_dispatch)
- Caching and artifact management
Skills
- Create/customize workflows with multiple jobs
- Develop custom actions
- Implement variables and secrets
- Configure advanced triggers
- Optimize with caching
- Manage artifacts
Performance
- Design efficient workflows
- Use custom actions
- Securely manage secrets
- Optimize execution with caching
- Manage artifacts across jobs
Expert (Everything in Practitioner plus)
Knowledge & Understanding
- Advanced features (matrix builds, reusable workflows)
- Performance and cost optimization
- Security best practices
- Self-hosted runners and scaling
- Conditional execution and concurrency
Skills
- Optimize workflows (matrix, caching)
- Create reusable workflows
- Implement advanced security
- Manage self-hosted runners
- Use advanced triggers
- Set up conditional execution
Performance
- Deliver high-performance pipelines
- Maintain secure workflows
- Mentor on best practices
- Manage self-hosted runners
- Implement advanced triggers and controls
Beginner
Knowledge & Understanding
- Understands basic IaC concepts, CloudFormation components, and basic AWS services
Skills
- Creates simple templates, defines basic resources, and performs basic stack operations
Performance
- Should be able to deploy basic infrastructure with guidance and troubleshoots basic issues
Practitioner (Everything in Beginner plus)
Knowledge & Understanding
- Understands advanced features like conditions and intrinsic functions. Knows AWS service integrations
Skills
- Develops intermediate templates, manages stack lifecycle, and automates with CLI/SDKs
Performance
- Manages intermediate stacks, resolves issues proactively, and uses nested stacks
Expert (Everything in Practitioner plus)
Knowledge & Understanding
- Deep understanding of custom resources, macros, and cross-stack references
Skills
- Develops complex templates, integrates with CI/CD pipelines, and manages stack sets
Performance
- Optimizes large-scale deployments, resolves complex issues, and leads best practice initiatives
Ready to Get Started with SRE?
Schedule a call with our SRE expert to understand how our Site Reliability Engineering consulting services can help you.
Trusted by 100+ companies worldwide
Got a question around SRE Consulting?
You should consider adopting Site Reliability Engineering (SRE) culture once you reach a level of complexity and scale where traditional operations and development practices struggle to maintain reliability. If there are frequent outages, performance issues, or manual processes slowing down system management, SRE becomes valuable. Growing startups or companies undergoing significant changes can benefit from SRE’s structured approach to managing challenges.
Site Reliability Engineering (SRE) and DevOps share common goals of improving collaboration between development and operations teams and enhancing the reliability of systems. Still, they differ in their focus and implementation. SRE is more narrowly focused on ensuring the reliability of services through the application of engineering principles, automation, and the use of Service Level Objectives (SLOs). DevOps, on the other hand, is a broader cultural and organizational philosophy that emphasizes collaboration, automation, and continuous delivery across the entire software development lifecycle. While there are overlaps, SRE is often seen as a part of DevOps, focusing specifically on reliability and service excellence.
When choosing an SRE partner, proof of the team’s expertise & experience with various cloud native technologies is essential. InfraCloud is a Kubernetes Certified Service Partner (KCSP), CNCF silver member, and is an officially recognized partner with many cloud native projects, including Linkerd, Istio, Argo CD, and Prometheus. Besides, we are constantly contributing to open source projects to enhance their capabilities. Our team members are proficient in various tools and processes and can easily ensure your application performance.
The error budget depends on the application and infrastructure involved. Our team will access everything, and from there, we can come to a mutual understanding to determine the error budget.
Once you schedule a meeting with our SRE consulting experts, our team will chat with you to gain a deeper understanding of your project, specific requirements, and goals. From there, we can arrange an appropriate model of engagement:
- -> Consulting: Skilled SRE experts whom you can trust, give you advice and a roadmap.
- -> Team Extension: Bring our experienced service mesh specialists to work as a part of your team.
- -> Training: Help you build self-sufficient teams by training them on SRE best practices.
Once the SoW is agreed upon, our team will kick off the project and keep you updated through a dedicated channel & regular sync-ups for communication and support.
We unleash growth by helping companies adopt cloud native technologies with our products and services!
